We design and build tough, functional and stylish insulated drinkware that keeps your beverages SERIOUSLY Hot or Cold for Hours. Every PARGO sold provides clean water to people in need.
Every time you purchase a product we put aside 5% of your sale. When we have accumulated enough sales to buy a sufficient amount of water filters viable to arrange a water giving trip, we go ahead & purchase the filters from Waves for Water. Project PARGO will travel to remote poverty-stricken parts of the world, implement and teach this incredibly simple and effective filtration solution.
You can check out all PARGO clean water projects here
All Project PARGO products are available online, as well as independent retailers around Australia. You can view our stockists here
All of our premium insulated drinkware is made from pro grade 18/8 stainless steel, electropolished to prevent flavours from staining and lingering in your product. We designed the PARGO’s to be super easy & quick to clean. They are the highest quality on the market and completely free from toxins.
Our cup lids are shatterproof and made from crystal clear triton, a toxic-free material.
Our bottle lids are made from BPA free PU (Polyurethane) and have a TPU (Thermoplastic polyurethane) handle.
We have designed all our products to be easy to use and easy to clean. The dishwashers high heat and chemicals in the detergent can damage or leave splotchy marks on the special powder-coating, so we say please just hand wash only.
If your bottle/cup is looking a bit dirty inside or you just want to give it a bit more loving, the best method of safely cleaning your bottles/cups is to make a mixture of baking soda and hot water (or white vinegar and water) and soak it all night. The next day give the bottle/cup a scrub around with a long-handled bottle brush and rinse thoroughly. All those stains should be gone.
Normally just some warm natural soapy water with a scrub with a bottle brush and a good rinse will do just fine.
Stainless Steel is a food safe material only if the steel content is high enough, SS can be used for food and drinks without a lining. Aluminum should NOT be used without an internal lining, this is because bacteria harbors in the crevices of the material and it is not deemed food-safe. Internal linings are made from plastics and will, therefore, leach toxic chemicals into your water. These products cannot be labeled BPA-free. They are generally much cheaper and far less quality. All Project PARGO products use 18/8 food grade stainless steel and are BPA Free
Although we hope you have and use our products for a lifetime we understand that you might not, so if you do choose to move on, of course, our products can be recycled. Stainless steel vessels can be put with the tin/metal items, the lids can be recycled with other plastics. For the silicon seals, you may need to check as recycling practices vary from Australian state to Australian state and from country to country. Please check with your local council for specific recycling practices.
Absolutely! All of our products are made from premium BPA free materials. Vessels are made from 18/8 Stainless steel Polypropylene 5 is used for other parts, this is a hard plastic that is certified BPA free Tritan is used for the shatterproof press down lids, this is a nontoxic heat resistant material.
All Project PARGO products are designed in Queensland, Australia, manufacturing takes place in China.
You can find the dimensions of each product on the product page under 'Product Dimensions'
We accept returns for a complete refund, minus shipping costs if all packaging is still intact and not removed. A refund will be processed once the order is received back.Please send order with name and #order number within the package to:
Project PARGO
2/12 Archimedes St
Darra,Brisbane
QLD
4076
Australia
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.Thank you,
We know how important it is for you to take your PARGO on your next adventure, that’s why we try to process your order as quickly as possible. Arriving at your front door as fast as our couriers can deliver it to your address.
Same Day Dispatch: All Orders Placed before 12pm will be dispatched the same day.
For Australian domestic orders
Standard postage: 3-5 business days
Express post: 1-2 business days
This may change slightly during peak periods such as Black Friday and Christmas
International Shipping
Express post: 7-12 business days
Standard postage: 10-18 business days
All orders are dispatched daily Monday to Friday (excluding Public Holidays)
Once your order is dispatched, you will get an email notification where you can access your tracking number & track your order for delivery
Please note, if you do need to amend your order or change the colour you selected we are only able to do so if you email help@projectpargo.com immediately after placing your order. There are no guarantees however we always try our best to accommodate ordering mistakes!
International Shipping * Please note: the recipient will be liable for any local duty, tax, and/or other import costs on orders placed outside of Australia. Any potential fees are out of our control.
Once your order is dispatched, you will get an email notification where you can access your tracking number & track your order for delivery
All manufacturing faults are covered with our PARGO Warranty. If you feel your product has a manufacturing default, please return your item to the retailer where you bought the product. If you purchased online, please contact help@projectpargo.com and send us a photo and detailed description of the default. Any damage in a result from wear and tear, mishandling or dropping your product will not be covered by Project PARGO If you are unsure if your damaged item is covered by warranty, please send us photos and a detailed description of the default to help@projectpargo.com and we will assess it on a case-by-case basis. For more information, please check our Warranty Policy and our Returns Policy.
On the slight occasion that there is an issue with the vacuum sealed insulation you can check this by filling your vessel with boiling water and if the outside becomes hot to touch then there is a fault internally and we will be happy to arrange a replacement for you. Please email help@projectpargo.com with details including proof of purchase and photos.
All of our products are manufactured with #304 18/8 food-grade stainless steel which is a highly rust resistant metal. More likely your bottle or cup is just stained. Stains from liquids and food can make the surface of the metal look rust-like in colour. If bottles and cups are not cleaned regularly with soapy water, they will become stained. Depending on the degree of colour, this staining can be reversed using the methods described in FAQ how do I clean my bottle/cup?
We can definitely exchange the colour for you if all packaging is still intact and not removed (this includes the packaging sleeve around the product). We can begin the exchange once the order is received back and the only costs involved will be $9.95 to reship your item in the new colourway.
Please send order with name and
#order number within the package to:
Project PARGO
2/12 Archimedes St
Darra
Brisbane
QLD
4076
Australia
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then we can begin your exchange process.
If you have a retail shop or online store that you think your customers would like our products please let us know we love connecting with more people spreading the word that everybody deserves clean water. Please email sales@projectpargo.com and tell us about yourself or your business.
We sure do! We’d love for you to stock our products and changes lives with us.
We would love for you to choose our products for your next corporate event, or even fill the hole on the corporate gifting your company has planned. All our giving is trackable & can provide an impact report based on your event or gifting. Please get in touch with us at sales@projectpargo.com